Moo Do Media Privacy Policy

Last Updated: November 30, 2025

Information We Collect

Information we collect falls into two categories: "voluntarily provided" information and "automatically collected" information.

• Voluntarily provided information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.
• Automatically collected information refers to any information automatically sent by your devices in the course of accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser, including:

• Your device's Internet Protocol (IP) address
• Your browser type and version
• The pages you visit
• The time and date of your visit
• The time spent on each page
• Other details about your visit

Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem.

Device Data

When you visit our website or interact with our services, we may automatically collect data about your device, such as:

• Device type
• Operating system

Data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.

Personal Information

We may ask for personal information when you make a purchase or contact us, which may include:

• Name
• Email address
• Phone/mobile number
• Home/mailing address

User-Generated Content

We consider "user-generated content" to be reviews, ratings, images, and/or video materials voluntarily supplied to us by our users for the purpose of publication on our website or re-publishing on our social media channels. All user-generated content is associated with the account or email address used to submit the materials.

SMS Communications

Collection and Use of Information

When We Collect Information

We may collect personal information from you when you do any of the following on our website:

• Purchase any products and/or services
• Purchase a subscription
• Use a mobile device or web browser to access our content
• Contact us via email, social media, or similar technologies
• Mention us on social media
• Opt in to SMS communications

How We Use Information

We may collect, hold, use, and disclose information for the following purposes:

• To provide you with our platform's core features and services
• To enable you to customize or personalize your experience of our website
• To process any transactional or ongoing payments
• To deliver products and/or services to you
• To contact and communicate with you, including via SMS if you've opted in
• For analytics, market research, and business development
• To operate and improve our website, associated applications, and social media platforms
• For security and fraud prevention

We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources.

Legitimate Reasons for Processing

We only collect and use your personal information when we have a legitimate reason for doing so. We only collect personal information that is reasonably necessary to provide our services to you.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

Data Retention

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy.

For example, if you have provided us with personal information such as an email address when contacting us about a specific enquiry, we may retain this information for the duration of your enquiry remaining open as well as for our own records so we may effectively address similar enquiries in future.

If your personal information is no longer required for its purpose, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with legal, accounting, or reporting obligations, or for archiving purposes in the public interest, scientific, or historical research purposes, or statistical purposes.

Children's Privacy

We do not aim any of our products or services directly at children under the age of 13 and we do not knowingly collect personal information about children under 13.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

• A parent, subsidiary, or affiliate of our company
• Third-party service providers for the purpose of enabling them to provide their services, including IT service providers, data storage, hosting and server providers, ad networks, analytics, error loggers, debt collectors, maintenance or problem-solving providers, professional advisors, payment systems operators, and SMS/communication service providers
• Our employees, contractors, and/or related entities
• Our existing or potential agents or business partners
• Credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you
• Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
• Third parties, including agents or sub-contractors who assist us in providing information, products, services, or direct marketing to you
• Third parties to collect and process data
• An entity that buys, or to which we transfer all or substantially all of our assets and business

Third Parties We Currently Use

• Google Analytics
• SMS service providers (for text message communications)

Your Rights and Controlling Your Personal Information

Your Choice

By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our website or the products and/or services offered on or through it.

Information from Third Parties

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person's consent to provide the personal information to us.

Marketing Permission

If you have previously agreed to us using your personal information for direct marketing purposes (including SMS marketing), you may change your mind at any time by contacting us using the details below or by replying STOP to any SMS message.

Access

You may request details of the personal information that we hold about you.

Correction

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

Non-Discrimination

We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer, we will not deny you goods or services and/or charge you different prices or rates for goods or services.

Downloading of Personal Information

We provide a means for you to download the personal information you have shared through our site. Please contact us for more information.

Notification of Data Breaches

We will comply with laws applicable to us in respect of any data breach.

Complaints

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Unsubscribe

To unsubscribe from our email database or opt-out of communications (including marketing communications and SMS), please contact us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication (such as replying STOP to SMS messages).

Use of Cookies

We use "cookies" to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit, so we can understand how you use our site. This helps us serve you content based on preferences you have specified.

Please refer to our Cookie Policy for more information.

Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data, including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information according to this policy.

Limits of Our Policy

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

U.S. State Privacy Law Compliance

The following section includes provisions that comply with the privacy laws of California, Colorado, Delaware, Florida, Virginia, and Utah and is applicable only to the residents of those states.

Do Not Track

Some browsers have a "Do Not Track" feature that lets you tell websites that you do not want to have your online activities tracked. At this time, we do not respond to browser "Do Not Track" signals.

We adhere to the standards outlined in this privacy policy, ensuring we collect and process personal information lawfully, fairly, transparently, and with legitimate, legal reasons for doing so.

Cookies and Pixels

At all times, you may decline cookies from our site if your browser permits. Most browsers allow you to activate settings on your browser to refuse the setting of all or some cookies. Accordingly, your ability to limit cookies is based only on your browser's capabilities.

California Privacy Rights (CCPA)

California Privacy Laws

Under California Civil Code Section 1798.83, if you live in California and your business relationship with us is mainly for personal, family, or household purposes, you may ask us about the information we release to other organizations for their marketing purposes.

In accordance with your right to non-discrimination, we may offer you certain financial incentives permitted by the California Consumer Privacy Act and the California Privacy Rights Act (collectively, CCPA) that can result in different prices, rates, or quality levels for the goods or services we provide. Any CCPA-permitted financial incentive we offer will reasonably relate to the value of your personal information, and we will provide written terms that describe clearly the nature of such an offer.

California Notice of Collection

In the past 12 months, we have collected the following categories of personal information enumerated in the CCPA:

• Identifiers, such as name, email address, phone number, account name, IP address, and an ID or number assigned to your account
• Customer records, such as billing and shipping address, and credit or debit card data
• Commercial information, such as products or services history and purchases

Right to Know and Delete

You have rights to delete your personal information we collected and know certain information about our data practices in the preceding 12 months. In particular, you have the right to request the following from us:

• The categories of personal information we have collected about you
• The categories of sources from which the personal information was collected
• The categories of personal information about you we disclosed for a business purpose or sold
• The categories of third parties to whom the personal information was disclosed for a business purpose or sold
• The business or commercial purpose for collecting or selling the personal information
• The specific pieces of personal information we have collected about you

To exercise any of these rights, please contact us using the details provided in this privacy policy.

Shine the Light

In addition to the rights discussed above, you have the right to request information from us regarding the manner in which we share certain personal information as defined by applicable statute with third parties and affiliates for their own direct marketing purposes.

To receive this information, send us a request using the contact details provided in this privacy policy. Requests must include "Privacy Rights Request" in the first line of the description and include your name, street address, city, state, and ZIP code.

Contact Us